Contact
We read every message. Replies usually land within two business days.
CalculateMyGold.com is run by a small team. We do not have a call center, and we are not a bullion dealer, so we cannot give you a live quote on your gold. What we can do is fix calculation issues, add missing currencies or units, clean up translations, and listen to feature ideas.
Please include as much detail as you can — your browser, the weight and karat you entered, the expected value, and the value shown. A screenshot helps more than you would think.
What we can help with
What we can't help with
We are not able to quote a buying or selling price for your gold, recommend a dealer in your city, appraise numismatic or designer jewelry, or give you financial or tax advice. For those, please speak with a local dealer, a qualified appraiser, or a licensed professional. See our Terms of Service for the full disclaimer.
Response times
Most emails are answered within one or two business days. Bug reports that include reproduction steps or a screenshot get triaged fastest. Feature requests are all read but not all are acted on — we try to keep the calculator focused.